YouTube TV goes live

YouTube TV has arrived, and with it the potential to change how television works. Google-owned YouTube’s first foray into true cable-like television takes to the internet equivalent of the airwaves in select cities today: 40-plus channels of entertainment, news and sports for $35 per month, the so-called skinny bundle. So far, the service is still a little wonky. But the […]

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Comcast to offer pay-as-you-go TV, internet service with no credit checks

television and internet services for seven or 30 days at a time, a blueprint used by the wireless industry to attract low-income households. Under the plan, called Xfinity Prepaid Services, customers will pay a one-time equipment setup fee and can “refill” their service without limitations on the number of times they can renew, Comcast said. The service doesn’t require a […]

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Comcast will add Netflix to latest set-top boxes

Comcast Corp. subscribers will soon be able to watch Netflix through the cable giant’s latest cable boxes, uniting the two companies in their pursuit of more customers after years of contentious disputes. Following years of on-and-off discussions, the two companies reached an agreement for Comcast  to incorporate Netflix  onto its next-generation X1 set-top box. The companies confirmed the accord in […]

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Comcast aims to boost customer service by selling through Amazon

Comcast Corp. has begun selling its TV, Internet and phone service through Amazon.com, marking the cable giant’s highest-profile online retail partnership. A new landing page on Amazon.com  now welcomes visitors to the “Amazon Cable Store,” which sells Comcast’s  Xfinity-branded bundles, including dedicated customer service for Amazon customers. The deal came about when Comcast Chief Executive Brian Roberts and the cable […]

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Comcast Might Sell Phones as Part of Wireless Offering, CEO Says

Comcast Corp. may consider selling smartphones as part of a wireless service that would compete with major U.S. carriers, Chief Executive Officer Brian Roberts said. “We’ve experimented with that before,” Roberts said at the Business Insider Ignition conference Tuesday. “Hasn’t been a huge success in the past.” The nation’s biggest cable company is evaluating whether to enter the maturing cellular […]

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Comcast resets 200,000 email accounts after passwords leak

Roughly 200,000 Comcast email users got an unpleasant surprise this weekend, as the company responded to a database of customer information offered for sale on a dark web marketplace. As reported by Steve Ragan at CSO, the database included 590,000 accounts, including password information, available for $1,000. Unfortunately for whoever bought the package, the vast majority of the accounts were […]

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Comcast launches Watchable video app

Comcast (CMCSA) on Tuesday announced the beta launch of Watchable, an app for professional short-form content, as it makes a play for a piece of digital advertising. The service — an app and a stand-alone website, plus a tab on Comcast’s X1 set-top box — will launch with about 30 online network partners, including Buzzfeed, Vox, Vice, Machinima, GoPro (GPRO) […]

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Trust-Busting Isn’t Back. Comcast Was Just Unlucky.

Comcast walked away from its $45.2 billion proposed merger with Time Warner Cable, according to a statement released Friday. The unexpected change of heart—attributed to unnamed sources by Bloomberg News, CNBC and the New York Times (Comcast declined to comment to TIME)—comes just a day after government officials at the Federal Communications Commission and the Justice Department expressed doubt this […]

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Prank Callers Are Calling Comcast Customers to Curse At Them

Why you shouldn’t post about your customer service grievances publicly Prank callers masquerading as Comcast representatives have reportedly found fresh victims on the company’s Twitter feed, phoning frustrated customers simply to insult them. Consumer advocate Chris Elliott reports that two victims received a call from self-proclaimed customer service representatives shortly after they had posted complaints to @Comcastcares, one of the […]

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