Whole Foods Admits to Sometimes Overcharging Customers

They promise customers that incorrectly weighed products will be free Following an investigation that revealed the grocery store chain Whole Foods was overcharging customers in New York City for some products, the company released a video Wednesday vowing to fix the problem. “Straight up, we made some mistakes. We want to own that and tell you what we’re doing about […]

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Prank Callers Are Calling Comcast Customers to Curse At Them

Why you shouldn’t post about your customer service grievances publicly Prank callers masquerading as Comcast representatives have reportedly found fresh victims on the company’s Twitter feed, phoning frustrated customers simply to insult them. Consumer advocate Chris Elliott reports that two victims received a call from self-proclaimed customer service representatives shortly after they had posted complaints to @Comcastcares, one of the […]

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